How it works

Take 5 minutes to read this mildly exciting, but important, information.

Social media pages play an important role in your business’s online credibility and authority. They are comparable to physical places where various types of people go to gather information about your business, brand, and products/services.

These visitors can include suppliers, business partners, collaborators, but most importantly existing and potential customers.

Social media pages are also an important source of information for search engines to learn about your company, recognise it as an authority in the market, and increasingly recommend it to people searching online for exactly what you offer.

Social media pages are a trust check, a first impression, a website extension, and a communication portal.

While it isn’t necessary to invest thousands of pounds monthly into their management, it is wise to invest in their maintenance.

Things to know

Browse our products and purchase what feels right for your company’s size. Smaller companies require less maintenance than larger ones, but consistency is key. 

We don't lock you into contracts, but we also don't recommend stop-starting communication on your social media pages. Purchase the product that's best for your business and set an Automatic Order or top up manually every 30 days if you're not purchasing a Set-and-Forget package.

We are a proudly Not Slop company. This means that we practise authentic human-to-human writing, design, and communication. We do not use generative AI tools to create our posts and we do not automate responses to anyone.

We get your company's logo, fonts, colours, and general information from your website. If we need anything or have questions, we'll let you know.

We provide a 7 day money-back guarantee on any posts you feel are not usable. We refund you for these posts pro rata, and we learn from your request what to do better next time. It's easier to do it this way than to back-and-forth with changes. The more maintenance we do for your business, the more aligned we get and less refunds (if any) required. 

Read our Refund Policy here:  skarab.co.uk/policies/refund-policy

We currently only create posts (designs and captions) and maintain your social media inboxes. If you need assistance with scheduling or ‘posting’ posts, we can provide this at an extra fee. Just email us with your request: info@skarab.co.uk

If you are requesting community management from us for the first time, you’ll need to give us basic access to your Meta Business Suite.  We’ve included a ‘how-to’ video on the product pages, but if you need help just reach out to us on info@skarab.co.uk

 

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